Types of project

You need to do things collaboratively, but it takes a lot of time and energy. We bring lightbulb moments of insight that unlock your business relationships.

There are lots of important relationships in our working lives – business relationships, employee relationships and stakeholder relationships.  Different scenarios sometimes need different approaches.

stakeholder analysis by relationship mapping

Multiple relationships on the radar

Where there is a network of stakeholders, a supply chain or multiple departments within an organisation. There may be a need to identify risk and prioritise attention for a wide range of different types of relationship. The state of relationships may not be fully understood. The overall relationship mapping may need to be demonstrated or tracked.

Projects built around a Relational Scan (rScan) rapidly pinpoint strengths and weaknesses within a network, allowing you to improve stakeholder involvement or employee relationship management.

Case Study

build business relationships

Relationships with issues

Where there is recognised poor relationship between two groups or in a small network – these may be employee relationships or business relationships. The relationship(s) may be critical in a network, may be historically distant or may have recently become less effective. The priority is to understand the specific dynamics and bring the parties together to make positive changes.

Projects built around a Relational Improvement (rImprove) provide all parties with detailed insight on their relationship dynamics and empowers them to change through a series of pragmatic interventions.

Case Study

Increase stakeholder involvement where there is poor relationship or no relationship

Undeveloped or new relationships

Where strategically building new relationship is needed or an existing relationship is under-developed. The parties may be operating in very different environments and needing to align expectations and identify effective means by which to interact. Cultural assumptions may be slowing the rate at which a strong relationship is being built.

Projects built around a Relational Design (rDesign) enable parties to proactively set the right foundations for building healthy relationship whilst explicitly registering their differences.

Case Study

Insight for stakeholder engagement

In a complex customer and regulatory environment, a utility company needed to assess the extent and nature of its relational risk with its stakeholders. With this insight, the company could more effectively prioritise how to improve its stakeholder engagement. To achieve this, it commissioned Renuma to undertake an independent, bi-lateral review of its relational capital through relationship mapping.

We used an rScan to compare the company’s relationships in different sectors. The use of an established framework allowed us to identify the most relevant relationship dynamics and propose practical ways to improve them. The output also allowed the company to clearly define and demonstrate the strengths and weaknesses of its network relationships.

More efficient street works in the utility sector

A Local Authority area was experiencing some challenges in the efficient completion of street works. Closer and more responsive relationships were needed between the council, a utility and a contractor. Renuma was asked to work with the three parties to address these relationships.

Measuring the quality of business relationships between the three organisations clearly identified where the dynamics could be improved. This rImprove data was an effective catalyst for facilitated discussion with senior managers. Through workshops, we explored further the patterns of their interaction and they agreed improvements. After a relatively short amount of contact time, a 20-week period of building healthy relationship had made tangible impacts upon how smoothly the street works operation ran in the locality.

Putting in place inter-agency relationships

Senior leaders in a health and social care locality were integrating the work of their organisations. In order to develop new ways of working, their relationship and their level of partnership needed to change. Renuma partnered with the organisations to help them think through the options.

By introducing a common language of relationship, we helped the leaders to better articulate their expectations and differences and to build mutual understanding. By agreeing together how the necessary relationships could most effectively function, they were able to build a greater confidence in future progress and collaborative planning.